• Definition:

    • Under the following terms and conditions, "we", "us", “our” means Eighteen 77 Pte Ltd and "you" means the person, firm or company purchasing the goods indicated in your order. The “goods” mean any product listed on our online store and for the purposes of sales and use in the local environment

  • General

    • These terms and conditions apply to all orders from our website. Please read this document carefully before placing your order. Please be advised to print and keep safe a copy of these terms and conditions for your reference. We reserve the right to change these terms and conditions periodically. Please check them before you make any new purchase.

  • Sales of Goods

    • By placing an order with Eighteen 77 Pte Ltd (referred to as us/we/our) you (the customer) are accepting these terms and conditions. We will acknowledge your order by email as soon as we can. Any email or other written/verbal acknowledgment from us does not constitute our legal acceptance of your order.  Your offer is accepted and our contract begins with you when the goods are delivered.

  • Payment and price

    • We will accept payment of your order by Paypal only.

    • We do not accept cheque, cash or any form of payment during delivery.

    • Payment for goods will be made during the check-out process. All orders must be fully paid for prior to delivery.  We cannot accept responsibility if any information you given us are incorrect or if any order is held up as a result of incorrect information.

    • The price for the goods will be as shown on the website at the point that you place your order. We are allowed to make changes to the price to take account of any increase in our supplier’s prices, or if due to any error on the price shown for the goods on our website is incorrect. We try to ensure that all prices displayed on our website are accurate, but the price of the goods on your order will need to be validated by us prior to processing your order. If there is any issue, we will inform you of the correct price and will give offer you to purchase the goods at the correct price.

    • All prices on our website are in SGD and inclusive of 7% Goods & Service Tax (GST). They are exclusive of any delivery charges, which will be chargeable as shown at the time of placing your order.

  • Availability / Lead Time

    • All orders for goods are subject to availability. If we are unable to supply goods to you for any reason, we will inform you of the situation and will not charge you for the order. In such situations, we will refund any payment already made by you for the order. However, we will not be responsible for compensating you for any other losses, which you may have if we do not fulfill your order.

  • Delivery

    • Delivery will be made around 5-7 working days after your order has been processed. Delivery is only available from Monday to Friday, excluding Public Holidays, from 10am-5pm. There is no delivery during weekend.

    • Should delivery be delayed by us for more than 7 working days from the delivery date, you have the right to contact us and refuse the goods.

    • Multiple transactions made within the same day may not be delivered on the same day. All orders are separate individual order and will be shipped according to availability.

    • Responsibility and title for the goods is transferred to the purchaser upon delivery. When we deliver the goods we will require you to sign for them.  If you are not able to sign for a delivery, we will do our utmost to let you know when we intend to try a second delivery for the goods again. Our responsibility for everything, other than damage due to our negligence will end at the time the carrier tried to deliver the goods to you.

    • We reserve the right to charge SGD 30 for re-delivery if you are not present at the agreed original delivery date.

  • Self-collection

    • If you choose to do self-collection for the order at our stores, please bring along these items at the time of collection:

      • 1. Your NRIC/FIN/Passport or Photo ID

      • 2. Credit/debit card used during transaction of purchase, which should be in your name (same name as per order)

      • 3. Printout of the confirmation email or reference number for your order.

 

  • Returns & Exchange Policy

    • In the case when any of the goods develop a fault, you need to return your goods to our store within 7 days of purchase (complete with original packaging and accessories) and we will offer an exchange of the same model, subjected to stock availability. If there is a fault with the goods and they are returned to us after 7 days, but within the guarantee period, we will provide a free of charge repair as soon as possible, depending on the delivery of the required parts. After the guarantee period has expired, we will still try to help with any servicing or repair that your goods may require.

    • If delivery has taken place, then the refund will exclude delivery charges paid. In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded using the mode of payment with which the purchase was made. Please note the normal processing time for refund requests is between 2 - 4 weeks from the date of request.

  • Cancellations

    • We reserves the right to refund you the price of any Goods which has been paid and received, even after the Sales Order is confirmed and the payment has been received by us.

  • Warranty

    • We will supply and guarantee goods that are free from defects in materials and workmanship for the minimum period of 12 months from the date of delivery (or longer if offered by supplier). This guarantee specifically excludes against misuse, commercial use, loss of data stored on any form of writeable/ rewriteable media/ hard drive devices and any other parts not covered by the manufacturer’s specifications or normal wear and tear. 

    • No oral advice or information given by any staff at our stores shall create a warranty. All official warranty needs to be verified in written through sales@e77.asia

  • Accuracy of information / Variation

    •  Nothing on this website is meant to be nor should be taken as an offer to enter into a contractual relationship.

    • The information in our website is provided in good faith, which is subjected to change without notification. We are not responsible for any inaccuracies, and make no representation and provide no warranty as to its accuracy.

  • Disclaimer

    • With the use of our online store/website, you expressly agree that use of the website is at your sole risk.

    • Our Online Store makes no representation that the information and content provided on our Online Store is applicable to, or suitable for use in, locations outside of Singapore territory.

    • Under no situations, shall Eighteen 77 Pte Ltd be liable for any direct, indirect, incidental, special or consequential damages that result through the use of our Online Store. All users hereby acknowledge that this paragraph shall apply to all goods available through our Online Store.

  • Jurisdiction/Governing Law

    • Our terms and condition are governed by Singapore laws. The Singapore courts shall have exclusive jurisdiction to settle any dispute which may arise out of or in relation to these terms and conditions of use of our website.

 

 

©2019 Eighteen 77 Pte Ltd - Sound Machines for the Future